Example 1
“There's water all over the floor under the kitchen sink.”
Is water still flowing, or is it a slow drip? Can you reach the shutoff valve safely?
A slow drip can wait for a visit. Water still flowing needs a safety question first. Notify separates the two before asking about an appointment.
Is water still flowing, or is it a slow drip? Can you reach the shutoff valve?
Illustrative scenarios below—not customer transcripts or results.
“There's water all over the floor under the kitchen sink.”
Is water still flowing, or is it a slow drip? Can you reach the shutoff valve safely?
“Do you install tankless water heaters?”
If installation is in your service list, the chat can use your configured estimate. If it isn't, it offers to pass the question to you instead of claiming you do it.
“Can you come tomorrow afternoon?”
The chat checks working hours and availability, then collects the customer's name, contact, job address and issue before making a request.
Starter captures leak details and requests you Confirm or Decline. Growth adds automatic booking and follow-ups. Your own service list and price ranges guide answers—no guessed repair price.
Starter $99/mo · Growth $199/mo · Pro $349/mo
Per business, in USD. Applicable taxes are shown at checkout.
Start with StarterTell Notify your services and prices, activate a plan, then paste one line of code onto your website.
Enter your services, price ranges, hours and service area.
Confirm requests on any paid plan. Add automatic booking with Growth or Pro.
Copy your business’s code from the installation page into your website editor.
Works with website plans that allow custom scripts, including WordPress, Wix, Squarespace and Webflow.